50 results found.
Founded in 1996, Q-Pets is currently one of the largest pet retail chains in Hong Kong, operating over 30 stores, offering more than 300 pet brands, and boasting a membership base exceeding 400,000. Q-Pets joined Jebsen Group’s Consumer business in 2023 and is one of the key business units within Jebsen Consumer. Q-Pets provides comprehensive pet services, including high-quality food nutrition, pet wellness, personalised service, and the Pet Dollar membership rewards program. Q-Pets firmly bel
Social media customer engagement is vital for modern businesses. While the WhatsApp Business API traditionally focused on 1:1 chats and mass broadcasts, Meta’s WhatsApp Groups API now enables automated, multi-party messaging. Built for high-value consultations, VIP service, and complex case resolution, this guide breaks down how the WhatsApp Groups API works, its key limits, top use cases, and setup steps. Key Takeaways・Invite-Only: Users must join voluntarily via an invite link (capped at 8
Whether you are an emerging brand or a business looking to generate high-quality leads, Google Ads is a vital tool for acquiring high-intent traffic, boosting brand awareness, and driving conversions. According to StatCounter data, Google dominates over 90% of the global search engine market share, processing over 8.5 billion searches per day. More importantly, over half of users only click on first-page search results, with over 30% of organic traffic going directly to the top-ranked website. T
Key Takeaways1. A WhatsApp CRM connects WhatsApp conversations with customer profiles and CRM data, helping businesses manage messaging, sales and customer service from one place.2. A WhatsApp CRM system can improve team efficiency through shared inboxes, conversation assignment, customer context, automation and more consistent follow-up.3. When choosing the best WhatsApp CRM, look for official WhatsApp Business Platform support, CRM integration, multi-agent collaboration, automation, segmentati
Social media marketing is thriving in Hong Kong, making Instagram Ads an essential channel for brands to promote products, drive web traffic, and boost offline store visits. According to Datareportal’s Digital 2026: Hong Kong report, Instagram reached over 4.05 million users in Hong Kong by late 2025, representing an ad reach equivalent to 54.8% of the total population. However, many businesses still limit their strategy to simply clicking “Boost Post.” To maximise your ad spend, this guide co
JLL (Jones Lang LaSalle) is a Fortune 500 leading global commercial real estate and investment management firm with a 200-year legacy, operating across 80+ countries with over 112,000 employees worldwide. JLL has helped clients acquire, build, occupy, manage, and invest in a diverse portfolio of commercial, industrial, hotel, residential, and retail properties. In Hong Kong, JLL International Residential has been a pioneer for over two decades, connecting local investors, high-net-worth individu
With the rapid rise of conversational commerce, customers increasingly demand seamless purchasing experiences. Major messaging platforms are integrating e-payment features to provide a one-stop journey from inquiry to ordering and payment. Among these, Meta’s WhatsApp Pay (WhatsApp Payments) has garnered the most attention from businesses and consumers alike. How exactly does WhatsApp Pay work? Can individuals or merchants in Hong Kong use it? This article provides a comprehensive analysis of Wh
A WhatsApp link is a direct chat URL that lets customers message your business without needing to add the recipient’s phone number to your address book first. In this guide, you’ll learn how to create a WhatsApp link using the official wa.me format, add a preset message, copy and share the link across your website, ads, social media and QR codes, and understand when a WhatsApp link generator or WhatsApp Business API solution is more suitable for business conversations. For growing teams, a W
In an era of omnichannel retail and digital transformation, the cost of acquiring new customers continues to soar. Properly retaining existing customers and maximising customer value have become crucial for continuous business profitability. Customer Relationship Management (CRM) is the core strategic tool born to help enterprises achieve this goal. This article breaks down the concepts of CRM, the functional scope of traditional systems, the tangible benefits it brings to businesses, and how it