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WhatsApp has become an essential communication tool for millions of users around the world — not just for keeping in touch with friends and family, but also for running businesses. Whether you’re using a personal or business account, regularly backing up your WhatsApp chat history ensures that you don’t lose important messages, photos, or documents. In this guide, we’ll walk you through how to back up WhatsApp chats on iPhone and Android, as well as on WhatsApp Business. You’ll also lear
Unofficial WhatsApp Business API (such as Chat API) is not a solution recognised by WhatsApp. Utilising such services may violate official terms of service, leading to account suspension or significant data risks. To achieve multi-user login, multi-device access, and scheduled mass broadcasting, enterprises must utilise the WhatsApp Business API (WABA). Selecting the right API provider is a crucial step in a company’s digital transformation journey. 💡 Key Takeaways: Differences between offi
Managing WhatsApp messages from a computer has become a standard workflow for both individuals and businesses. WhatsApp is a free messaging and video calling app used by over 2 billion people in more than 180 countries, making it one of the most popular messaging apps in the world for private and business communication. With WhatsApp’s Linked Devices feature, users can now connect up to four additional devices to a single WhatsApp account, allowing messages to stay synchronised across browsers
Has your WhatsApp Business account been blocked unexpectedly? For many businesses in Hong Kong, WhatsApp Business is a critical channel for real-time customer communication, marketing, and sales. When your WhatsApp account is blocked or banned, it can immediately disrupt daily operations. A WhatsApp account is usually blocked due to policy violations, spam-like behaviour, or repeated reports from other users. In WhatsApp’s ecosystem, a “banned account” means your account has been restricte
Founded in 2019, Autocamper is dedicated to introducing the car camping experience—popularised overseas—to Hong Kong. Within just a few years, Autocamper has established multiple campsites featuring diverse styles. The company has evolved from a simple camping space provider into a comprehensive service provider, offering hassle-free Glamping experiences (no gear required), outdoor cooking workshops, corporate team building, and professional outdoor wedding planning services. As its business
Timberland, the world’s leading outdoor clothing and footwear brand, was founded in the United States in 1973. Its classic yellow boots are favoured by many outdoor enthusiasts because they are waterproof, slip-resistant and durable. With Omnichat, both Timberland Hong Kong and Taiwan successfully direct online visitors to salespeople at physical stores and reach a 7x conversion rate. Timberland Hong Kong website launched the WhatsApp shopping service, driving online traffic to store salespeop
In today’s hyper-competitive and attention-scarce landscape, consumers are more prone than ever to exploring new brands and products. This dynamic makes cultivating customer engagement and loyalty one of the paramount challenges for modern marketers. It’s precisely for this reason that an increasing number of businesses are embracing WhatsApp as their primary communication channel with customers. With its exceptionally high open and response rates, WhatsApp offers an unparalleled platform for
As you navigate the options for optimising customer engagement in Social Commerce, CRM, and the rapidly advancing conversational AI space, you’ll encounter various solution providers. While Sleekflow may present itself as an alternative, Omnichat offers a distinctly more robust and reliable path to achieving your business objectives. With our unparalleled omnichannel expertise spanning WhatsApp, Facebook, Instagram, , LINE and WeChat, coupled with a portfolio of real-world success stories acro
Volvo, a brand synonymous with pioneering safety and sustainable mobility, sought to translate their premium, human-centric brand ethos into every digital interaction, aiming to build not just awareness, but genuine loyalty and passionate advocacy. In partnering with Omnichat, Volvo Car Malaysia set out to reimagine the modern automotive customer journey and seamlessly merge online and offline sales via WhatsApp. Bridging the Online-Offline Gap with a Seamless Customer Journey on WhatsApp Adopti