88 results found.
Founded in 2019, Autocamper is dedicated to introducing the car camping experience—popularised overseas—to Hong Kong. Within just a few years, Autocamper has established multiple campsites featuring diverse styles. The company has evolved from a simple camping space provider into a comprehensive service provider, offering hassle-free Glamping experiences (no gear required), outdoor cooking workshops, corporate team building, and professional outdoor wedding planning services. As its business
In 2026, customer behaviour has evolved faster than most brands expected. People no longer have the patience to browse through pages of product listings, wait for email replies, or sit through hotline queues. They want answers instantly, in the same familiar way they communicate with friends and family — through messaging. This shift has reshaped how businesses engage their audiences and given rise to a transformative approach known as conversational commerce. It is no longer a buzzword or a f
Timberland, the world’s leading outdoor clothing and footwear brand, was founded in the United States in 1973. Its classic yellow boots are favoured by many outdoor enthusiasts because they are waterproof, slip-resistant and durable. With Omnichat, both Timberland Hong Kong and Taiwan successfully direct online visitors to salespeople at physical stores and reach a 7x conversion rate. Timberland Hong Kong website launched the WhatsApp shopping service, driving online traffic to store salespeop
In Hong Kong, WhatsApp is the most used instant messaging tool. It is not just for contacting friends and family but has become one of the primary channels for customer communication. Given that a large portion of customer inquiries are repetitive, setting up WhatsApp auto-reply can accelerate response times and reduce the customer service workload. This article will teach you how to set up WhatsApp auto-reply and WhatsApp Chatbot, complete with practical case studies, to help you seize every sa
In today’s hyper-competitive and attention-scarce landscape, consumers are more prone than ever to exploring new brands and products. This dynamic makes cultivating customer engagement and loyalty one of the paramount challenges for modern marketers. It’s precisely for this reason that an increasing number of businesses are embracing WhatsApp as their primary communication channel with customers. With its exceptionally high open and response rates, WhatsApp offers an unparalleled platform for
As you navigate the options for optimising customer engagement in Social Commerce, CRM, and the rapidly advancing conversational AI space, you’ll encounter various solution providers. While Sleekflow may present itself as an alternative, Omnichat offers a distinctly more robust and reliable path to achieving your business objectives. With our unparalleled omnichannel expertise spanning WhatsApp, Facebook, Instagram, , LINE and WeChat, coupled with a portfolio of real-world success stories acro
Conversational commerce has become a significant trend in digital marketing. Meta’s statistic shows that 66% of consumers agree that messaging with a business makes them more confident to place an order and pay. With Double 11, Black Friday, Double 12, Christmas, New Year, and other festivals approaching, merchants wonder how to use WhatsApp Business to grow their business. We have developed seven strategies to help you plan for holiday marketing and seize conversational business opportunities
AI chatbots have become quite popular, with major tech companies developing their own generative AI. Microsoft Copilot is now available on WhatsApp for free, without needing to download an app or use a VPN. Its functions, including composing messages, answering questions, generating images, and translating, help users enhance their daily communication and work efficiency. This article will provide a detailed introduction to Microsoft Copilot on WhatsApp and how to apply its features practically.
Credibility and trust are essential for businesses to succeed. What is WhatsApp blue tick verification, and how does it differ from the old green tick? The blue tick is the official verification badge for WhatsApp Business accounts, confirming that the account has been reviewed by WhatsApp and recognised as authentic. This update replaces the previous green tick badge and is part of Meta’s rollout of Meta Verified for Business. It is more than a cosmetic change. It represents a shift toward gr