88 results found.
As a pioneer in branded healthy lifestyle products, OSIM leverages on new and patented technologies to develop well-being products and a variety of chairs that are rich in features and excellent in quality. By adopting Omnichat’s online-merge-offline (OMO) sales feature, OSIM seamlessly combines its digital interactivity with offline sales, and provides pre-sales and after-sales support via WhatsApp. The sales performance and revenue have been improved with its customer-centric strategy. The
Omnichat provides omni-channel chat commerce solutions with advanced marketing technology, empowering companies with digital transformation and omni-channel retailing. Recently, Omnichat was honoured to win the ‘Digital Strategic Partner Award’ in the ‘Watsons Health, Wellness and Beauty Awards 2022’, which was the utmost recognition to us. Promoting the ‘The New Beautiful’ campaign, Watsons has implemented O+O online and offline integration through Omnichat. Customers can contact Wa
Established in Italy in 1911, the international sportswear giant FILA has become one of the most beloved and renowned sports brands with its heritage Italian design DNA, impeccable quality, true innovation, and extraordinary beauty. Leveraging the power of WhatsApp, the brand pushed on its digital transformation strategy by adopting Omnichat’s chat commerce solutions to deliver a complete and multi-faceted shopping experience. Replace SMS with WhatsApp to provide two-way communication for pers
End-of-year consumption festivals are coming, starting with the Double 11, then Black Friday, Double 12, Christmas, and New Year. In an ever-changing and increasingly competitive business environment, many merchants are trying new marketing strategies to stay ahead of the market or maintain their market dominance. Omnichat has compiled three brands using Facebook Messenger and WhatsApp chat commerce during Double 11: Crystal Jade, Venchi, and Watsons. You may find them helpful for reference. Cry
Every meter counts. In order to utilise every space in Hong Kong and create a comfortable living and working environment, a ‘mini storage’ will be an alternative. Established in 1997, Hongkong Storage pioneers in mini storage services. With the aim of integrating multiple social messaging channels and providing instant customer services, Hongkong Storage decided to use WhatsApp Business API powered by Omnichat. Not just their customer services efficiency has been greatly enhanced, but their sa
‘Digital Transformation’ has become a continuing trend among traditional brands, but not every company can successfully create a seamless customer journey and increase sales accordingly. Eu Yan Sang is one in a thousand. Founded in 1879, Eu Yan Sang is well-known for Chinese Medicine healthcare products, which currently runs more than 230 retail outlets in Hong Kong and Macau SARs, Mainland China, Malaysia, Singapore and Australia. Similar to other retailers, Eu Yan Sang has suffered from on
On 19th May, Meta held its first-ever business event ‘Conversations’ on the future of customer communication and business messaging, announcing the global launch of ‘WhatsApp Cloud API’ and introducing Facebook’s latest broadcast feature ‘Recurring Notifications’. Businesses can build deeper connections with their customers through WhatsApp, Facebook and Instagram at a more affordable price. Meta next focus: WhatsApp, Facebook for Conversational Commerce Our work arrangements, ways