43 results found.
See how G2000 Malaysia generated 2.0 more new leads, achieved an over 80% redemption rate, and built stronger customer loyalty through WhatsApp-powered omnichannel engagement. Bridging Offline Footfall to Digital Loyalty For today’s fashion retailers, success isn’t measured solely by how many shoppers walk through the door. It’s about how effectively brands continue engaging customers after they leave the store. Consumers increasingly expect personalised experiences, exclusive member privileges,
JLL (Jones Lang LaSalle) is a Fortune 500 leading global commercial real estate and investment management firm with a 200-year legacy, operating across 80+ countries with over 112,000 employees worldwide. JLL has helped clients acquire, build, occupy, manage, and invest in a diverse portfolio of commercial, industrial, hotel, residential, and retail properties. In Hong Kong, JLL International Residential has been a pioneer for over two decades, connecting local investors, high-net-worth individu
Founded in 1897, Wai Yuen Tong is the leading Chinese proprietary medicine and health supplement brand in Hong Kong. Wai Yuen Tong develops a diversified range of traditional Chinese medicine (TCM) and healthcare products, and features registered TCM practitioners across more than 70 retail stores, pioneering a new milestone in the TCM wellness industry. Meanwhile, it has expanded its market from Asia to North America to promote TCM and wellness culture globally. Embracing the new retail era, Wa
Founded in Malaysia, Superdough is the creative force behind immersive entertainment brands such as Hauntu and Breakout, known for blending storytelling, interactive gameplay, and real-world experiences into unique customer adventures. As the brand expanded its presence and customer base, Superdough continually sought new ways to make every customer interaction feel as engaging as the experiences it created offline. However, scaling customer engagement across multiple touchpoints quickly became
Founded in 1998, Stanford Swim School is the largest swim school in Hong Kong. It provides one-stop services to numerous local institutions, ranging from pool construction and infant swimming programs to children’s swimming lessons and professional swim team training. Currently, Stanford manages and operates over 25 indoor heated swimming pools across Hong Kong. It is also the first swim school in Hong Kong to receive multiple international professional certifications. As student numbers grew, t
MS.RIGHT MEDICAL is dedicated to creating value and building self-confidence for women, offering professional laser hair removal and medical aesthetic services. With “Personalised Customisation” at its core, their expert team of beauticians and therapists provides precision-driven advice to help every woman achieve a beautiful transformation. By partnering with Omnichat, the brand implemented a comprehensive conversational marketing strategy to deliver a more personalised and automated experienc
As Australia’s No. 1 dermatological brand for dry or sensitive skin^ and a cornerstone of Ego Pharmaceuticals, QV Skincare is driven by a singular mission: to transform skin health through science. By bridging skincare expertise with Omnichat’s cutting-edge conversational technology, QV delivers personalised care and expert education directly to its audience, empowering customers to live confidently and unconstrained. Eva Ng, Marketing Manager of Ego Pharmaceuticals Hong Kong and Macau, shar
CreFIT is a leading digital finance provider in Hong Kong, dedicated to offering accessible and innovative financial solutions to residents. By leveraging conversational technology, CreFIT aims to simplify the borrowing experience, providing a seamless customer journey for individuals across the city. Facing challenges with high volumes of loan enquiries and significant dropout rates in traditional application processes, CreFIT partnered with Omnichat to implement the WhatsApp Business API. By a
The modern beauty consumer demands an equally premium, responsive, and personalised digital experience before they even step into the clinic. Established 12 years ago, MEDILASE is a premier aesthetic beauty brand that recognised the need to bridge the gap between online interest and offline service. By partnering with Omnichat, MEDILASE has successfully transformed its WhatsApp marketing and service operations, creating a seamless OMO (Online-Merge-Offline) journey that drives efficiency, engage