43 results found.
Founded in 2019, Autocamper is dedicated to introducing the car camping experience—popularised overseas—to Hong Kong. Within just a few years, Autocamper has established multiple campsites featuring diverse styles. The company has evolved from a simple camping space provider into a comprehensive service provider, offering hassle-free Glamping experiences (no gear required), outdoor cooking workshops, corporate team building, and professional outdoor wedding planning services. As its business
ReThink HK is Hong Kong’s unique annual event dedicated to accelerating sustainable transformation. By uniting top industry leaders, corporations, social enterprises, and NGOs, the flagship event helps organisations align sustainable practices across their value chain. For its sixth edition in September 2025, which aimed to welcome over 10,000 attendees, ReThink HK needed a communication strategy that was as innovative as its mission. To meet this crucial need, ReThink HK implemented Omnichat’
Timberland, the world’s leading outdoor clothing and footwear brand, was founded in the United States in 1973. Its classic yellow boots are favoured by many outdoor enthusiasts because they are waterproof, slip-resistant and durable. With Omnichat, both Timberland Hong Kong and Taiwan successfully direct online visitors to salespeople at physical stores and reach a 7x conversion rate. Timberland Hong Kong website launched the WhatsApp shopping service, driving online traffic to store salespeop
L’OCCITANE, an international skincare and wellness group known for its natural products and sustainable values, has been operating across Asia-Pacific for more than a decade. With over ten markets — including Hong Kong, Macau, Singapore, Malaysia, Thailand, Korea, Taiwan, Australia, New Zealand, Vietnam, and India — the brand faced a familiar retail situation: how to stay personally connected with customers across so many different available channels and devices. In today’s retail enviro
Volvo, a brand synonymous with pioneering safety and sustainable mobility, sought to translate their premium, human-centric brand ethos into every digital interaction, aiming to build not just awareness, but genuine loyalty and passionate advocacy. In partnering with Omnichat, Volvo Car Malaysia set out to reimagine the modern automotive customer journey and seamlessly merge online and offline sales via WhatsApp. Bridging the Online-Offline Gap with a Seamless Customer Journey on WhatsApp Adopti
Maxim’s Group, founded in 1956, is a leading Asian food and beverage company. It operates over 2,000 outlets, encompassing diverse restaurants, bakeries, cafés, catering services, its award-winning Hong Kong MX Mooncakes, and popular licensed brands like Starbucks, Genki Sushi, and Shake Shack across several territories. To further its mission of “Making Delicious Food More Accessible” and enhance customer convenience, Maxim’s Group developed its proprietary mobile application, Eatizen.
The SMCP Group, a prominent player in the international fashion arena, provides a distinctive portfolio of accessible luxury brands, including Sandro, Maje, Claudie Pierlot, and Fursac. Operating across 43 countries with an extensive network of over 1,660 points of sale, the group delivers unique products and premium customer experiences, embodying Parisian elegance and style on a global scale. To enhance the effectiveness of marketing promotional campaigns and streamline sales operations, SMCP
Bauhaus International (Holdings) Limited (HKEX: 483), founded in 1991, is a well-established Hong Kong-based retail operator. Initially focused on multi-brand bags and leather goods, Bauhaus expanded successfully by creating its own distinctive fashion labels like TOUGH Jeansmith and Salad, now showcased across its network of 35 retail stores in Hong Kong and Macau. Leveraging WhatsApp and Omnichat to achieve significant success in driving online-to-offline (O2O) sales and enhancing customer eng
Established in 1991, Luk Fook Holdings (International) Limited (”Lukfook” or the “Group”) is one of the leading jewellery retailers in Hong Kong and Mainland China. The Group principally engages in the sourcing, designing, wholesaling, trademark licensing and retailing of a variety of gold and platinum jewellery and gem-set jewellery products, with a total of over 2,800 points of sale worldwide. Every piece of jewellery tells a unique story The selling price of jewellery prod