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Thanks to Business Next for the coverage. L’OCCITANE integrates online and offline data through the Omnichat solution, driving three major changes in membership management and upgrading its official LINE account from a push notification tool to a core platform for membership management and customer relations. Competition among beauty brands is no longer just about products or promotional discounts; it’s about who can provide a better service experience to retain customers. This April, L’OCCITANE
With the rapid rise of conversational commerce, customers increasingly demand seamless purchasing experiences. Major messaging platforms are integrating e-payment features to provide a one-stop journey from inquiry to ordering and payment. Among these, Meta’s WhatsApp Pay (WhatsApp Payments) has garnered the most attention from businesses and consumers alike. How exactly does WhatsApp Pay work? Can individuals or merchants in Hong Kong use it? This article provides a comprehensive analysis of Wh