28 results found.
WhatsApp Business API vs WhatsApp Business is an important business decision for any brand in 2026. With more than one billion people using messaging platforms like WhatsApp, Facebook Messenger, and Instagram Direct to communicate with businesses every week, the shift toward real-time conversations is only accelerating. Meta’s data shows that 75% of customers prefer to message a business, and 66% are more likely to choose a brand that offers messaging support. Understanding the differences bet
As the world’s most popular instant messaging platform, WhatsApp continuously introduces innovative features. These range from personal user functions like polls and custom stickers to powerful WhatsApp Business capabilities. But have you fully mastered these potent tools? This article will unveil a series of practical tips and hidden features to help you unleash WhatsApp’s full potential! Practical WhatsApp Features WhatsApp Polls Feature Within any WhatsApp chat, tap the “+” icon in the bottom
With over 1.4 billion monthly active users, WeChat is one of the most powerful and widely used messaging and lifestyle platforms in China. Developed by Tencent and known as Weixin (微信) in Mainland China, the app plays an essential role in daily life, supporting messaging, social sharing, mobile payments, service bookings, and online shopping. Used for both personal and business purposes, WeChat functions as a “super app”, combining social networking, e-commerce, and financial tools in one pl
The proliferation of fake business accounts on social media has made consumers more cautious when interacting with brands, creating real challenges for companies trying to build trust online. To maintain credibility and stand out, many businesses now apply for Blue Tick Verification – a badge that confirms the account is authentic and verified. For those using WhatsApp, securing the Blue Tick is a key step in building brand trust and unlocking growth opportunities on the platform. This article c
WhatsApp Business API is an advanced service launched by WhatsApp specifically for medium and large enterprises, providing an encrypted space for business to connect with customers. Unlike the regular WhatsApp Business App, the WhatsApp Business API integrates a set of special programming interfaces (API). Since this application cannot be directly downloaded from the App Store or Google Play, businesses must obtain access through certified third-party service providers (such as Omnichat) or seek
WhatsApp has become an essential communication tool for millions of users around the world — not just for keeping in touch with friends and family, but also for running businesses. Whether you’re using a personal or business account, regularly backing up your WhatsApp chat history ensures that you don’t lose important messages, photos, or documents. In this guide, we’ll walk you through how to back up WhatsApp chats on iPhone and Android, as well as on WhatsApp Business. You’ll also lear
Managing WhatsApp messages from a computer has become a standard workflow for both individuals and businesses. WhatsApp is a free messaging and video calling app used by over 2 billion people in more than 180 countries, making it one of the most popular messaging apps in the world for private and business communication. With WhatsApp’s Linked Devices feature, users can now connect up to four additional devices to a single WhatsApp account, allowing messages to stay synchronised across browsers
Has your WhatsApp Business account been blocked unexpectedly? For many businesses in Hong Kong, WhatsApp Business is a critical channel for real-time customer communication, marketing, and sales. When your WhatsApp account is blocked or banned, it can immediately disrupt daily operations. A WhatsApp account is usually blocked due to policy violations, spam-like behaviour, or repeated reports from other users. In WhatsApp’s ecosystem, a “banned account” means your account has been restricte
For brands expanding business in regions like Hong Kong, Taiwan, Japan, and Thailand, a single communication strategy is no longer sufficient to meet market demands. Especially in Taiwan, LINE is the most used messaging platform, making it an indispensable channel for enterprise customer communication and marketing. This article provides you with a complete beginner’s guide to the LINE Official Account (LINE OA), covering account types, application, setup, and maximising LINE operational effecti