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We would like to extend our gratitude to Brain Magazine (a famous marketing publication in Taiwan) for inviting Alan Chan, Founder and CEO of Omnichat, to share his insights on the evolution of AI in their latest feature. Over the past decade, the retail industry has revolved around the concept of “Conversational Commerce.” However, it wasn’t until the rise of Generative AI in 2023 that we truly witnessed a turning point in this transformation. Now in 2026, we are experiencing an even grea
Hello everyone, I’m Alan, the founder of Omnichat. As we close the chapter on 2025, I am filled with immense pride and gratitude. If 2024 was about building resilience, 2025 has been the year of acceleration and transformation. We didn’t just witness the AI revolution; we actively shaped it for the retail world. From launching our “Agentic AI” ecosystem to powering over US$100 million in revenue for our clients, this year has been a testament to the power of omnichannel connection. Here is a l
Hello everyone, I’m Alan, the founder of Omnichat. As we conclude another exceptional year, I am thrilled to reflect on our journey through 2024—a year that has been nothing short of transformative. From scaling our operations and expanding our market presence to introducing groundbreaking innovations, 2024 has reinforced our commitment to empowering businesses with unparalleled chat commerce solutions. Growth in 2024 This year marked yet another significant leap forward for Omnichat. We ach
Hello everyone, I’m Alan, the founder of Omnichat. As we close another remarkable year, I am delighted to share the incredible journey and milestones we have achieved in 2023. This year has been pivotal in our evolution, demonstrating our commitment to innovation, customer satisfaction, and global expansion. Growth in 2023 This year has been phenomenal for Omnichat in terms of growth. We have seen our revenue grow by 2.2x, a clear indicator of our increasing influence in the market and the trust
Hello everyone, I am Alan, the founder of Omnichat. It is the time of year for me to give the annual summary. What I shared last year was that ‘The pandemic continues in 2021, Omnichat creates future retail trend for brands: OMO Chat Commerce’ This year, the pandemic has finally come to an end , officially entering the post-pandemic era. During the three-year pandemic, brands are more aware of the importance of online and offline integration (OMO), such as WhatsApp, LINE, FB Messenger, and IG, a