108 results found.
On 20th Sep, Meta held its second edition of the ‘Conversations’ event in India to explore the future of businesses by messaging. Not only shared the latest statistics and success stories on business messaging, Meta also introduced the newly launched and upcoming product features including WhatsApp Flows, Meta Verified for businesses and WhatsApp Channels. Entering a new era stressing personalisation, many brands have started developing new business possibilities and meaningful customer relati
Meta introduced the latest WhatsApp feature: WhatsApp Channels globally, providing a private broadcast service for marketers to reach out to their audience, and customers to receive updates from their favourite organisations and celebrities. Source: WhatsApp What are WhatsApp Channels? According to WhatsApp, channels are a one-way communication tool for organisations and people to broadcast updates including text, photos, videos, stickers, and polls to followers. Verified WhatsApp Channels are s
Currently, with twelve brick-and-mortar stores in Hong Kong, kapok has set foot here since 2006 with the goal to discover and bring customers to a selection of ‘future classics’. From the first lifestyle select store in Hong Kong to an internationally renowned brand for its unique vision of fashion and design, kapok constantly delivers a refreshing and distinctive shopping experience to customers. With Omnichat’s chat commerce solutions, online shoppers can now explore the diverse se
First opened in 1998, iORA is dedicated to offer good-quality wardrobe essentials for modern-day women and men that complete the look for all seasons and occasions. Aiming to provide a seamless shopping experience for customers, iORA has adopted Omnichat’s conversational commerce solutions to communicate with customers via messaging apps across Singapore and Malaysia markets. The fashion brand established multiple customer touch points to reach their target customers, understand their needs and
Founded in 1976, Benefit Cosmetics (under LVMH group) believes that laughter is the best cosmetic because when we are laughing and having fun, that’s when we are at our most beautiful. With a global presence of over 3,000 BrowBars, and a team of 5,000 adept beauty service professionals across 59 countries, Benefit not only tends to our eyebrow needs but also encourages us to embrace our confidence and have fun. In today’s digital age, Benefit Cosmetics is dedicated to meeting its custome
WhatsApp is still the leading social platform in Hong Kong, and its importance is increasing in the business world. Because of high online advertising costs, many companies are gradually developing WhatsApp Business API as an official communication channel, which not only brings convenience to customers, but also improves response efficiency. Effective from 1 June 2023, the pricing scheme of WhatsApp Business API will be updated, from the previous 2 types to 4 types. Currently, WhatsApp conver
As a pioneer in branded healthy lifestyle products, OSIM leverages on new and patented technologies to develop well-being products and a variety of chairs that are rich in features and excellent in quality. By adopting Omnichat’s online-merge-offline (OMO) sales feature, OSIM seamlessly combines its digital interactivity with offline sales, and provides pre-sales and after-sales support via WhatsApp. The sales performance and revenue have been improved with its customer-centric strategy. The
Omnichat provides omni-channel chat commerce solutions with advanced marketing technology, empowering companies with digital transformation and omni-channel retailing. Recently, Omnichat was honoured to win the ‘Digital Strategic Partner Award’ in the ‘Watsons Health, Wellness and Beauty Awards 2022’, which was the utmost recognition to us. Promoting the ‘The New Beautiful’ campaign, Watsons has implemented O+O online and offline integration through Omnichat. Customers can contact Wa
When year end is around the corner, every marketer is busy with planning or refining their marketing strategies in order to take one step ahead of the competition. Many have forecasted that ‘Conversational Commerce’ is one of the top marketing emerging trends in 2022, because customers are looking for a more customised shopping experience. The prediction was accurate. ‘Chat Commerce’ has empowered brands to get the ‘Golden Eggs’, and therefore more and more companies are willing to in