35 results found.
Founded in 1976, Benefit Cosmetics (under LVMH group) believes that laughter is the best cosmetic because when we are laughing and having fun, that’s when we are at our most beautiful. With a global presence of over 3,000 BrowBars, and a team of 5,000 adept beauty service professionals across 59 countries, Benefit not only tends to our eyebrow needs but also encourages us to embrace our confidence and have fun. In today’s digital age, Benefit Cosmetics is dedicated to meeting its custome
As a pioneer in branded healthy lifestyle products, OSIM leverages on new and patented technologies to develop well-being products and a variety of chairs that are rich in features and excellent in quality. By adopting Omnichat’s online-merge-offline (OMO) sales feature, OSIM seamlessly combines its digital interactivity with offline sales, and provides pre-sales and after-sales support via WhatsApp. The sales performance and revenue have been improved with its customer-centric strategy. The
Established in Italy in 1911, the international sportswear giant FILA has become one of the most beloved and renowned sports brands with its heritage Italian design DNA, impeccable quality, true innovation, and extraordinary beauty. Leveraging the power of WhatsApp, the brand pushed on its digital transformation strategy by adopting Omnichat’s chat commerce solutions to deliver a complete and multi-faceted shopping experience. Replace SMS with WhatsApp to provide two-way communication for pers
Established in 2003, Mamaway develops and sells reasonable commodities for mothers, and also provides the most basic education and practical operation starting from ‘holding a child’, which is to let new mums know the needs of them and their babies at different stages and how to effectively meet these needs! Mamaway now has more than 60 direct-retail stores worldwide including Taiwan, Malaysia, Singapore, Indonesia, the Philippines, Jordan, the United States, etc. Mamaway Malaysia has adopted Om
Founded in 1878, Venchi is an Italian gourmet chocolate manufacturer whose century old tradition in ensuring quality and freshness in its products has led to a range of unique award winning chocolates. With more than 135 boutiques worldwide, Venchi creates everyday unforgettable moments of joy and celebration, fun and ‘Allegria’ for cocoa lovers. With more than 140 years of history, how does Venchi adapt to a constantly changing business environment by using the latest marketing techno
Every meter counts. In order to utilise every space in Hong Kong and create a comfortable living and working environment, a ‘mini storage’ will be an alternative. Established in 1997, Hongkong Storage pioneers in mini storage services. With the aim of integrating multiple social messaging channels and providing instant customer services, Hongkong Storage decided to use WhatsApp Business API powered by Omnichat. Not just their customer services efficiency has been greatly enhanced, but their sa
‘Digital Transformation’ has become a continuing trend among traditional brands, but not every company can successfully create a seamless customer journey and increase sales accordingly. Eu Yan Sang is one in a thousand. Founded in 1879, Eu Yan Sang is well-known for Chinese Medicine healthcare products, which currently runs more than 230 retail outlets in Hong Kong and Macau SARs, Mainland China, Malaysia, Singapore and Australia. Similar to other retailers, Eu Yan Sang has suffered from on
Hong Kong’s retail sales value has been declining from 2019 to November 2020, and fell by more than 30% Year-over-Year (YoY) from February to May 2020. Kidsland (02122) opened KKPLUS, a multi-brand platform for pop culture and art toys, in Langham Place in Sept 2020, while many retail brands were coping With difficult situations. Mr. Ching Yiu Lee, Chairman and CEO of Kidsland, emphasised ‘I invest when seeing an opportunity. I believe in my team’s vision.’ Kidsland has also successfully