Category: Press Release

Omnichat introduced the data-driven Social CDP to establish an integrated WhatsApp marketing cycle, encompassing the collection of customer social data, the design of automated customer journeys, and the delivery of personalised messages Elevate your customer experience through WhatsApp business messaging and ads with Meta, enhance campaign tracking capability and optimise for better results via Conversions API DCH Motors effectively delivered a seamless customer journey by utilising Omnichat an

Omnichat, the one-stop messaging integration platform that offers conversational commerce solutions in the Asia-Pacific region, announced a significant revenue growth of 10 times in the second half of 2023 compared to its first half in the SEA market.  ‘We are shaping the business world with conversational commerce,’ Alan Chan, Founder and CEO of Omnichat, remarked. ‘The outstanding results encourage us to go further in the SEA market, and we are confident that our innovative solution

Omnichat introduced the Customer 360 with AI-powered Social CDP, from collecting customer data at various social media channels, designing automated customer journeys, to delivering personalised messages for different personas Design, build and customise journeys with WhatsApp Flows, creating end-to-end customer experiences to drive increases in conversion rates and customer engagement with Meta Miramar Group developed its omnichannel marketing strategies with Omnichat and WhatsApp, achieving a

Merchants can feasibly build a personalised eShop on WhatsApp where customers can use the Chat-to-Order function to place orders, select pickup locations as well as finish the in-chat payment  By leveraging Meta’s advertising platforms, merchants have the capability to generate increased levels of traffic and magnify the conversion rate 3 Hong Kong’s conversion rate has more than doubled after using WhatsApp & Omnichat Over the past 3 months, Ztore has received over 42,000 customer inqu

Omnichat launches Social CDP to collect customer identities from various social media platforms and map them to a unique profile.  Customised marketing messages for different shopping scenarios, say when customers’ purchases reach specific amounts or even target specific tiers of members. 88% of businesses surveyed by Meta and Forrester Consulting agreed that WhatsApp has brought in more revenue. Sa Sa achieved a 39-fold increase in coupon redemption rates compared to the general rate through

(8 March 2023 – Hong Kong) Omnichat as a leading omni-channel chat commerce solution provider, launches “Omni AI” – a new chatbot integrated with ChatGPT 3.5. The integration has created seamless communications with artificial intelligence across multiple messaging platforms covering WhatsApp, Facebook Messenger, Instagram, LINE. Leveraging the most advanced AI language model, Omni AI serves as a digital assistant of retailers to handle customers’ enquiry, recommend products as well as f

(27 April 2022 – Hong Kong) Omnichat, Hong Kong-based omni-channel chat commerce solution provider, has raised 1.8 million USD in Pre-A round funding and announced its business expansion plan to Southeast Asia. Achieving 300% YoY Annual Recurring Revenue (ARR) growth in the past two consecutive years, Omnichat empowers 5,000+ companies in Asia including Timberland , Lukfook Jewellery,  Sa Sa, Tom Lee Music, Kipling, Logitech, Eu Yan Sang, etc.  to capture opportunities arising from o